Shipping & Returns
Shipping & Returns
Cancellations
- Orders for items that are in stock and are cancelled prior shipment will not have any cancellation fees
- Orders cancelled after shipments will have a cancellation fee of 20% reestocking fee
- Orders for items that must be manufactured prior to shipment will have a 50% order cancellation fee. This fee is imposed by the manufacturer and is passed on to the end user.
Returns Policy
- We will gladly accept any part for return/ refund if hasn't been installed or damaged within 30 days after the purchase
- There may be a 25% restocking fee for approved returns (see #1)
- Shipping is not refundable when for returns of orders when the customer changed his mind or he no longer needed the part
- To request a refund please call us (956) 462-0947 to provide you with the RMA number and any other information needed
Refunds
- We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item)
- There will be a 25% restocking fee in approved returns (see returns policies)
- Shipping is not refundable in orders cancelled after shipment, or when the customer returned because he changed his mind or no longer needed the part
- You should receive your refund within 10 business days after receiving the part
Shipping
- We ship the orders for parts that are in stock within 2 business days
- We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
- When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
- Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.